Refund policy

OUTCAST SUPPLY — RETURN + REFUND POLICY

Different path. Same peace. Every Outcast Supply piece is produced after your order is placed, so please choose your size carefully using the size guide before you check out.

ALL SALES ARE FINAL FOR CHANGE-OF-MIND RETURNS

We do not accept returns or exchanges for a change of mind, preferred fit, color choice, or ordering the wrong size.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or different from what you ordered, submit a request through our Contact page within 7 days of delivery. Include your order number, a clear description of the issue, and photos of the item and packaging.

If the issue is confirmed, Outcast Supply will arrange a replacement where available or issue a refund to the original payment method. We will cover reasonable return shipping only when we ask you to send back an approved defective or incorrect item.

CANCELLATIONS

Orders move into production quickly. Send a cancellation request through our Contact page as soon as possible. We cannot guarantee cancellations once production has started.

REFUND TIMING

Approved refunds are sent to the original payment method. Your bank or payment provider may take several business days to post the funds.

NEED HELP?

Use the Contact page at outcastsupplies.us/pages/contact and include your order number.